EU-hosted · GDPR-ready
AI answers for your customers, from your data
Reply Fast connects WhatsApp, Telegram and your website to an AI assistant that answers strictly from your own catalog and knowledge base — in Romanian and English.
Features
Everything you need to answer customers automatically
Built for small teams that want reliable, on-brand answers without hiring a support department.
Every channel, one assistant
Connect WhatsApp, Telegram and a website widget. Customers reach you where they already are; every conversation lands in one workspace.
Answers from your data only
The assistant replies strictly from your catalog and knowledge base, and politely refuses out-of-scope questions. No hallucinated offers, no invented prices.
Human-in-the-loop control
Trigger rules flag sensitive conversations for review. Approve, edit or reject AI-drafted answers — or take over the conversation yourself.
Privacy by design
Customer PII is pseudonymized before any AI model sees it, stored encrypted, and purged automatically when its retention window ends.
Hosted in the EU
Application and data stay on European infrastructure, with GDPR-aligned retention, erasure and audit trails built in.
Transparent by default
Every conversation opens with a clear AI-disclosure line, as the EU AI Act requires — customers always know they're chatting with an assistant.
Channels
Meet customers where they are
One workspace for every conversation.
Telegram
Connect your bot with a token from @BotFather and start answering in minutes.
WhatsApp
Link your WhatsApp Business number through Meta's Cloud API with your own credentials.
Website widget
Drop one script tag on your site. Per-organization public keys and an origin allowlist keep it locked to your domain.
AutoParts Popescu
Answers in seconds
Answered from your catalog · 2 s
How it works
Up and running in minutes
Three steps from sign-up to your first answered customer.
Create your workspace
Register, name your organization and invite your team — owners, admins, agents and viewers.
Add your data
Import products and services from CSV, XLSX or XML and write knowledge-base documents in plain language.
Connect a channel
Link Telegram, WhatsApp or the website widget and let the assistant answer from your data.
Security & compliance
Built for European privacy rules
Compliance isn't an add-on — it's the architecture.
- EU data residency — app and database hosted in the European Union.
- PII pseudonymization — personal data is tokenized before it reaches any AI model.
- Encrypted at rest — channel credentials and stored PII use AES-256-GCM.
- Full audit trail — every administrative action is logged, append-only.
Ready to answer every customer?
Create your workspace and connect your first channel today.